Privacy Policy

Joye Community Management Limited (“Joye”, “we”, “our”, or “us”) is committed to protecting your privacy and complying with the Privacy Act 2020 of New Zealand. This statement outlines how we collect, use, store, and disclose your personal information through our website and services.


1. Collection of Personal Information

We collect personal information to provide our community management and consultancy services effectively. The types of personal information we may collect include:

  • Your name, contact details (email, phone number, address)

  • Company or organisation details (if applicable)

  • Information you submit through contact forms or service enquiries

  • Any other information relevant to providing you with our services

We may also collect usage data from our website to improve its performance and user experience.


2. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and service requests

  • Deliver our management and consultancy services

  • Send relevant updates or communications

  • Improve our website, systems, and client experience

  • Comply with legal or regulatory obligations

We will not use your information for any purpose unrelated to these activities without your consent.


3. Sharing Your Information

We may share your personal information with:

  • Service providers or contractors who assist in delivering our services

  • Regulatory bodies, if legally required

  • Other parties with your explicit consent

We do not sell or rent your personal information to third parties.


4. Storage and Security

We take reasonable steps to protect your personal information from loss, unauthorised access, or misuse. Information is stored securely, whether in digital or physical form. However, no system can be completely secure, and we cannot guarantee absolute security of your data.


5. Access and Correction

You have the right to access and request correction of any personal information we hold about you. To do so, please contact us using the details below.


6. Use of Cookies

Our website may use cookies to collect anonymised traffic data and improve your browsing experience. You can disable cookies in your browser settings, although this may affect website functionality.


7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.


8. Changes to This Statement

We may update this Privacy Statement from time to time. Changes will take effect when published on our website.


9. Contact Us

If you have any questions or concerns about this Privacy Statement or how your information is handled, please contact:

Joye Community Management Limited
Email: admin@joye.co.nz