Terms and Conditions

Business Name: Joye Community Management Limited (“Joye”, “we”, “our”, “us”)

By accessing or using our website and/or engaging our consultancy and management services, you agree to the following Terms and Conditions. Please read them carefully.

1. Services Provided

Joye provides consultancy and management services to property developers, bodies corporate, and incorporated societies in New Zealand. Our services include, but are not limited to:

  • Body corporate governance and administration under the Unit Titles Act 2010 and Regulations

  • Residents’ society support under the Incorporated Societies Act 2022

  • Financial management, AGM coordination, maintenance planning, and compliance

  • Development consultancy for residential, commercial, and mixed-use projects

These services are delivered based on individually scoped agreements or contracts.

2. Website Use

You may access and browse our website for information and service enquiries. While we take reasonable steps to ensure the accuracy of content, Joye makes no warranties or guarantees about the completeness, reliability, or availability of the website or its content.

3. Client Agreements

All services are subject to a written agreement outlining scope, fees, deliverables, and timelines. By signing an agreement with Joye, you agree to comply with the terms specified within that agreement, including payment obligations and responsibilities.

4. Fees and Payments

Fees are set out in your individual service agreement. All prices are in New Zealand dollars and may be subject to GST. Invoices are payable within the timeframe specified in the agreement or invoice. Late payments may incur interest and/or administrative fees.

5. Confidentiality

We treat all client information as confidential. Joye will not disclose any sensitive or private data to third parties unless legally required or authorised in writing by the client.

6. Privacy Policy

We are committed to protecting your personal information. Please refer to our Privacy Policy for how we collect, use, and store client data in accordance with the New Zealand Privacy Act 2020.

7. Intellectual Property

All content on this website, including logos, documents, and service materials, remains the intellectual property of Joye unless otherwise stated. You may not reproduce or distribute any material without prior written consent.

8. Limitation of Liability

While we strive to provide accurate advice and reliable service, Joye disclaims all liability for any direct or indirect loss arising from the use of our services or website. Clients are responsible for ensuring compliance with laws and regulations relevant to their specific development or property.

9. Third-Party Services

Where Joye recommends or coordinates with third-party providers (e.g., legal, accounting, or engineering services), we are not responsible for the performance or actions of those third parties.

10. Changes to Terms

Joye reserves the right to update or modify these Terms at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.

11. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes shall be resolved in the jurisdiction of the New Zealand courts.

12. Contact Us

For questions regarding these Terms, please contact:
Joye Community Management Limited
Email: admin@joye.co.nz